At the end of the day it’s just dry cleaning- what does Long Island City Cleaners do better than everyone else?
Technology – Clients receive an instant receipt via email after clothes have been inspected and the order is entered. This is followed up by an automated notification that lets clients know when clothes are ready for pickup, or when they have been delivered. Coming soon is an app that allows clients to manage their account, track orders, and request pick-ups.
Hours of Operation – Finally, a cleaners open late, and open on Sundays. Long Island City Cleaners is open 7 days a week, every week. Monday thru Thursday hours are 7am-8:30pm. Working professionals do just that- they work. They should never have to plan their day around a trip to the cleaners. Extended hours allow clients to stop in when it is convenient for them- not the other way around.
Superior Garment Tracking – Ever been told by the cleaners, “Oh, it seems to be missing- give me a couple days and let me check on that.” LIC cleaners takes down three key metrics (color, fabric, brand name) to ensure every single piece of each order is accounted for. Coming soon is a barcode system to inventory your entire closet!
Trust – After being dry cleaning customers ourselves, Long Island City Cleaners understands clients’ needs. Special requests will be noted and fulfilled. The level of communication between LIC cleaners and clients is unmatched.